Who we are
Our website address is: https://thirdeyeunblind.com.
What personal data we collect & why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, & also the visitor’s IP address & browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download & extract any location data from images on the website.
We keep contact form submissions for 36 months for customer service purposes, but we do not use the information submitted through our contact form for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address & website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data & is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information & your screen display choices. Login cookies last for two days, & screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How we protect your data
This is a secure website with a security certificate on file. Our staff is trained to protect & safeguard your personal data protection.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment & its metadata are retained indefinitely. This is so we can recognize & approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see & edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, & Site URL (along with other information directly provided by the commenter such as their name, username, email address, & the comment itself).
What we collect & store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address & browser type: we’ll use this for purposes like estimating taxes & shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, & send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details & optional account information like username & password. We’ll use this information for purposes, such as, to:
- Send you information about your account & order
- Respond to your requests, including refunds & complaints
- Process payments & prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email & phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect & use it, & we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax & accounting purposes. This includes your name, email address & billing & shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators & Shop Managers can access:
- Order information like what was purchased, when it was purchased & where it should be sent, &
- Customer information like your name, email address, & billing & shipping information.
Our team members have access to this information to help fulfill orders, process refunds & support you.
What we share with others
We share information with third parties who help us provide our orders & store services to you; for example —
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total & billing information.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total & billing information.
We accept payments through WooCommerce Shipping & Tax. When processing payments, some of your data will be passed to WooCommerce Shipping & Tax, including information required to process or support the payment, such as the purchase total & billing information.